Privacy Policy

Gold Medal Business ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.goldmedalcoaching.info ("Site"), in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect personal information?

We collect Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

We use cookies and tracking tools to enhance your experience on our Site, analyse site traffic, and understand user behaviour.

Types of Cookies

Essential Cookies: Required for site functionality and security.
Performance Cookies: Help us understand how visitors use our Site.
Analytics Cookies: Used by Google Analytics to collect anonymised data on site usage.
Marketing Cookies: Track user activity to provide relevant advertising.

The following links explain how to access cookie settings in various browsers:

Wix Cookies

This website is created and hosting used the Wix platform.

Wix uses cookies for important reasons, such as:

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

The following cookies are placed on Wix sites:

Google Analytics Cookies

This website uses Google Analytics to understand how visitors interact with our Site. This helps us improve user experience by analysing traffic and user behaviour.

Types of Cookies Used

_ga: Used to distinguish users.
_gid: Used to distinguish users.
_gat: Used to throttle request rate.

Cookie Details

_ga: Expires in 2 years.
_gid: Expires in 24 hours.
_gat: Expires in 1 minute.

Data Collection

Google Analytics collects data such as IP addresses, user interactions, and site navigation paths. This data is anonymised and aggregated to protect user privacy.

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Any Questions? Contact Us Here

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@goldmedalcoaching.info or on our contact page.